FAQs

About Our Services

What services does Mr. Minar's Moving Magic offer?

We specialize in labor-only moving services and believe moving is not a labor, but an art! Our main services include:

  • Basic Manpower: Two or more movers with all equipment needed to load/unload YOUR truck or container - $130/hour for 2 men (plus $55/hour for each additional mover)

  • A Man & A Van: One mover with a small transport van for furniture delivery and small loads - $185/hour (plus $55/hour if second mover needed)

  • Heavy Item Moving: Specialized pricing for items 300lbs and above, with stair fees

All services include a 2-hour minimum and billing from arrival to completion.

What areas do you service?

We're based in Mercer Island, WA and primarily serve King and Snohomish counties. We can service areas including Seattle, Bellevue, Redmond, Tacoma, Everett, and surrounding communities. A travel fee may be added for locations greater than 30 minutes from our Mercer Island base.

How far in advance should I book my move?

While we sometimes accommodate last-minute moves, we recommend booking at least 1-2 weeks in advance, especially for weekend moves. Our busiest times are weekends and the end of the month.

Licensing & Insurance

Are you licensed and insured?

Absolutely! Mr. Minar's Moving Magic is:

  • Licensed

  • Fully insured with general liability coverage

  • BBB Accredited with an A+ rating

  • Bonded for your protection

What insurance coverage do you provide?

Basic liability coverage is included in our hourly rate at the state-mandated level of 72 cents per pound per item. This covers damage caused by our negligence during the moving process. We recommend discussing additional coverage options if you have high-value items.

Pricing & Payment

How do you calculate your rates?

We charge by the hour with transparent pricing:

  • 2-person crew: $130/hour

  • Each additional mover: $55/hour

  • Heavy items (300-500 lbs): $175 + $5 per stair

  • Heavy items (500-750 lbs): $300 + $10 per stair

  • Items over 750 lbs: Custom quote with possible on-site inspection

Billing starts when we arrive at your location and ends when the job is complete, with a 2-hour minimum.

What payment methods do you accept?

We accept all forms of payment except personal checks, including:

  • Cash

  • Credit/debit cards (please note: 3% surcharge for credit/ debit card transactions.)

  • Venmo, Zelle, and PayPal.

Do you charge extra fees?

We believe in transparent pricing. Our hourly rate includes:

  • Professional-grade equipment (dollies, straps, blankets)

  • Basic liability insurance

  • All necessary tools for the job

Additional charges may apply for:

  • Locations over 30 minutes from our Mercer Island base (travel fee)

  • Heavy items over 300 lbs (see pricing structure)

  • Stairs for heavy items ($5-10 per stair depending on weight)

We do NOT charge sales tax on labor services (illegal in Washington State).

Equipment & Supplies

What equipment do you bring?

We arrive fully equipped with professional-grade tools including:

  • Furniture dollies and hand trucks

  • Shrink Wrap (1 roll included free of charge)

  • Moving straps and tie-downs

  • Furniture pads and blankets (Included only with van services)

  • Tools for basic disassembly/reassembly

  • Protective materials for floors and doorways

Do I need to provide packing supplies?

Since you provide the truck/container, you're responsible for:

  • Moving boxes and packing materials

  • Packing tape

  • Bubble wrap or packing paper

  • Moving blankets for your container (we have our own for protection during loading)

We can recommend where to purchase these supplies or discuss options for us to provide them for an additional fee.

Will you disassemble and reassemble furniture?

Yes! Our team comes equipped to handle basic disassembly and reassembly of beds, tables, and other furniture as needed for your move.

Moving Day Details

What should I expect on moving day?

  • Our crew arrives promptly at the scheduled time

  • We'll do a brief walkthrough to understand your needs

  • We work efficiently while protecting your belongings

  • You or a designated person must be present when we arrive

  • We'll provide updates on progress and any concerns

Do I need to be present during the entire move?

You or a designated adult must be present when we first arrive. For security and communication purposes, we recommend someone be available throughout the move to answer questions and provide direction.

What if the move takes longer than expected?

Since we charge hourly, you only pay for the actual time worked. If your move takes less time than quoted, you pay less. If it takes longer due to additional items or unexpected challenges, we'll communicate with you before incurring additional time.

Can I help with the move to save money?

While we appreciate the desire to help, for safety and liability reasons, we prefer to handle the moving ourselves. Our team is trained in proper lifting techniques and safety protocols. If you'd like to assist, it's at the discretion of our lead mover and may require signing a waiver.

Specialty Items

Do you move pianos?

Yes! Piano moving requires special expertise, and we have experience moving both upright and grand pianos. Piano moves are priced based on type, weight, and complexity (especially stairs). We recommend getting a specific quote for piano moves.

What about other heavy items (safes, hot tubs, etc.)?

We handle heavy specialty items with our tiered pricing structure:

  • 300-500 lbs: $175 + stair fees

  • 500-750 lbs: $300 + stair fees

  • Over 750 lbs: Custom quote (may require on-site assessment)

Do you move appliances?

Yes, we can move most appliances. However, we cannot legally disconnect or reconnect gas appliances, washers, dryers, or other utilities. You'll need to have these properly disconnected before we arrive and reconnected by qualified professionals.

Policies & Procedures

What's your cancellation policy?

We understand that moving plans can change unexpectedly. Here's our cancellation policy:

Deposit & Cancellation Terms:

  • We require a one-hour deposit to secure your moving date

  • Full refund available: Cancel at least 24 hours before your scheduled move time

  • No refund: Cancellations made less than 24 hours before your scheduled move time

We rely on advance scheduling to coordinate our crews and serve all our customers effectively. The 24-hour notice allows us to potentially reschedule our team or offer your time slot to other customers who need moving services.

To cancel or reschedule:

We appreciate your understanding and always encourage you to reach out as soon as you know your plans have changed

Do you move in bad weather?

We operate in most weather conditions, including rain and light snow. However, crew safety is our top priority, and decisions about severe weather are made the morning of your move based on current conditions. We'll contact you if weather becomes a safety concern.

What don't you move?

For safety and legal reasons, we cannot move:

  • Hazardous materials (gas, propane, chemicals, paint)

  • Pets or livestock

  • Personal documents (we recommend you transport these yourself)

  • Firearms (must be in locked cases and disclosed if we're transporting)

  • Perishable food items

  • Plants (restrictions vary by distance)

Do you provide storage?

We're a labor-only company and don't provide storage facilities. However, we can recommend trusted local storage options and help you load storage units.

Tips for a Successful Move

How can I prepare for moving day?

  • Pack all boxes and label them clearly

  • Disassemble what you can in advance

  • Clear pathways and protect floors if needed

  • Have all items ready to go when we arrive

  • Prepare a list of any special instructions

  • Confirm parking availability for the moving truck

Should I tip the movers?

Tipping is not required but always appreciated for exceptional service. If our crew does an outstanding job, they certainly appreciate recognition for their hard work!

What's the best day/time to move?

Earlier in the week (Monday-Wednesday) typically has better availability than weekends. End-of-month dates are our busiest times. Morning moves often work well for timing.

Getting Started

How do I get a quote?

Contact us for a free estimate:

We recommend an in-home estimate for the most accurate quote, especially for larger or complex moves.

How do I book my move?

Once you receive your quote:

  1. Contact us to confirm your preferred date and time

  2. We'll provide booking confirmation details

  3. We'll call to confirm details 24-48 hours before your move

  4. Be ready for our arrival at the scheduled time!

What makes Mr. Minar's Moving Magic different?

We believe "moving is not a labor, but an art!" Our commitment to excellence includes:

  • Licensed, insured, and BBB Accredited (A+ rating)

  • Transparent, fair pricing with no hidden fees

  • Professional, trained staff who take pride in their work

  • Personal attention to your specific needs

  • Over a decade of industry experience

  • Strong commitment to customer satisfaction

Ready to experience the magic? Contact us today to get started!

"When we're finished, we'll leave you saying 'That was MAGIC!'"